At Baseball Coast to Coast we are confident you will be more than satisfied with the instructor with whom we connect you. However, in those rare instances in which you are not satisfied, you have options. If you do not like your instructor after your first lesson, you can email us within 24 hours to state your reasons for cancellation. At that point we can either find you a new instructor, or refund you the remainder of the lessons package you had purchased. Refunds only apply to Lesson Packages, not single lessons. For more information, read our Money Back Guarantee.